Shopify plugins are extensions that introduce additional features into the logic of an online store. They help you transform your basic online store into a powerful, personalized, and highly functional platform, as well as build a competitive edge by increasing conversion rates and orders.

Shopify’s app store features thousands of plugins designed to solve a variety of business problems. Plugins allow you to implement and automate many features, from SEO optimization to easier order processing. There are corresponding solutions for managing stock balances, connecting third-party delivery services, integrating with external dropshipping services, etc.

Tidio is one of the best tools for implementing online chat on Shopify platform. With its help, an online store operator can answer users’ questions in real time, solve their problems and help them choose the right product. Using chat can reduce bounce rate, increase time spent on site and conversion rate.

Features:

  • Autoresponder. It is possible to set up automatic answers to frequently asked questions, which allows you to speed up getting an answer for the customer and reduce the load on the operator.
  • Social Media Integration. Facebook and Instagram can be connected to Tidio. Thus, the client can choose a platform for communication that is convenient for him.
  • Automatic notifications. When a visitor visits the site, the operator receives a notification.
  • Support for multiple languages. This makes Tidio a universal tool that can be used for multi-lingual sites.

Tidio has a free plan with basic features, as well as paid plans with a higher level of personalization and advanced features. They start at $18 per month.